Digitization – ARMA Magazine

AI-Driven Government Efficiency Begins with Smart Digitalization

Written by Melissa Carson on July 28, 2025. Posted in Artificial Intelligence, Data Governance, Data Management, Digital Transformation, Digitization, Document Management.

Artificial intelligence (AI) has the potential to transform government operations and help agencies become more efficient, yet many agencies are not equipped to fully harness AI’s capabilities. The main roadblock isn’t poor algorithms–it’s bad data. A...

Moving Forward: The Audit, Conversion, and Destruction of 14 Million Paper Documents — A Case Study

Written by Karoline Correa on January 27, 2025. Posted in Audit, Capture, Collaboration, Digitization, Disposition, Document Management, Documents, Electronic Records Management, Imaging, Project Management, Records, Records Management, Retention, Retention Management, Scanning, Uncategorized.

A leading global investment firm initiated a project called Digital Forward to facilitate relocating their New York City office and in doing so transitioned to a digital-first workplace, where efficient, searchable digital records would replace paper...

Top Information Governance Principles for your Mailroom

Written by Eric Lynn on July 4, 2022. Posted in Capture, Digitization, Document Management, Information Governance, Records Management.

Do information governance principles apply to your organization’s mailroom? Mail has typically been a perfunctory function aligned with other physical office services, but for many organizations, the COVID-19 pandemic has shifted mail to a critical—and...

QC-ing the QC

Written by Manuel Bulwa on June 13, 2022. Posted in Audit, Capture, Digitization, Document Management, Imaging, Physical Records Management, Process Automation, Uncategorized.

This article is my advice for a holistic approach to QA/QC for document capture projects. It is also a recommendation to audit the effectiveness of QC methodologies used (or to be used) by a service provider. I tried my best to harness lessons learned...