Do We Really Mean “Responsibility”?

To make sure a house is sound, we periodically check the foundation for cracks. When we find one, we need to patch it up, because leaving it in place threatens the stability of the entire structure. What if some of the most fundamental statements...

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How to Break the Mold of Negativity Around IM Policies

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Most people associate IM policies with notions like requirements and restrictions. Those connotations are unfortunate because that’s not what writing rules is about. Written properly, rules are primarily about getting clarity and about target...

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