Communications – ARMA Magazine

Eisen’s Book on Rule-Writing Delivers on its ‘How-To’ Promises

Written by Jeff Whited on September 17, 2019. Posted in Communications, Leadership & Management Skills, Review.

Usually I pick up a how-to book only if it’s in the way of a book I want to read, but Lewis S. Eisen’s How to Write Rules That People Want to Follow (Pixley Press) conquered my bias rather quickly. Here are four reasons I’d recommend the book to anyone...

Can Information Management Policies Be Both Clear and Concise?

Written by Lewis Eisen on August 13, 2019. Posted in Communications, Leadership & Management Skills, Process Management.

Most information management (IM) professionals would agree that well-written policies are clear and concise. Too often, though, the policies are “dumbed down” because someone is afraid that maybe, somewhere, some individual in the organization...

Attorneys Respond to Delaware Court’s Affirmation That Emails and Texts May Constitute Corporate Books and Records

Written by Jeff Whited on May 29, 2019. Posted in Communications, Content, Data Governance, Digital Preservation, Discovery / eDiscovery, Electronic Records Management, Email Management, Enterprise Content Management (ECM), Information Governance, Information Management, Legal, News & Analysis, Records Management, Retention.

In reporting on recent actions in the Delaware courts, WilmerHale attorneys Stephanie C. Evans and Alan J. Wilson remind organizations to carefully manage all evidence of communications among boards and directors, whether it comes in traditional formats...