Articles – ARMA Magazine

Do We Really Mean “Responsibility”?

Written by Lewis S. Eisen on April 7, 2025. Posted in Artificial Intelligence, Change Management, Collaboration, Communications, Compliance, Information Governance, Information Management, Policy, Uncategorized.

To make sure a house is sound, we periodically check the foundation for cracks. When we find one, we need to patch it up, because leaving it in place threatens the stability of the entire structure. What if some of the most fundamental statements...

Moving Forward: The Audit, Conversion, and Destruction of 14 Million Paper Documents — A Case Study

Written by Karoline Correa on January 27, 2025. Posted in Audit, Capture, Collaboration, Digitization, Disposition, Document Management, Documents, Electronic Records Management, Imaging, Project Management, Records, Records Management, Retention, Retention Management, Scanning, Uncategorized.

A leading global investment firm initiated a project called Digital Forward to facilitate relocating their New York City office and in doing so transitioned to a digital-first workplace, where efficient, searchable digital records would replace paper...

The First 90 Days: A Quick-Start Guide for New Managers

Written by Julia Davis on June 24, 2024. Posted in Change Management, Collaboration, Communications, Leadership & Management Skills.

The first 90 days are critical for any new manager. Whether you’ve been promoted internally and are now responsible for overseeing your former peers or have been brought in from outside and need to get up to speed on a new organization, it can be...

Unlocking Dynamic Records and Information Management

Written by Kimberly Johnson on April 22, 2024. Posted in Document Management, Information, Information Governance, Information Management, Records Management, Records Strategy, Retention, Retention Management, Uncategorized.

Records and Information Management (RIM) is a business component vital to organizational success, yet it is rarely an organization’s top priority. Underpinning RIM practices at an organizational level is imperative to meeting legal requirements...

Understanding and Documenting the Basis of Retention Periods

Written by Richard Lang on March 18, 2024. Posted in Retention.

The business world is dynamic: people come and go, laws change, and business requirements change, but having a history of why your organization is retaining or deleting a record after a certain period of time will make it more comprehensible...

The Conundrum of Events-Based Retention Periods

Written by Richard Lang on November 6, 2023. Posted in Retention, Retention Management.

Is Schroedinger’s cat alive or dead? The answer in quantum mechanics is that both are true. Is a record subject to retention or disposition? Again, both can be true at once and no more so than when records are existing within event-based periods....

Five Obstacles to IG Policy Approval

Written by Lewis S. Eisen on September 5, 2023. Posted in Information Governance, Policy, Uncategorized.

In the best circumstances, a well-crafted draft IG policy will sail through an approval process like a ship in warm water with strong breezes. Too often, though, the proposed policy hits an iceberg, which stops it in its tracks. At best, there’s...

Staying Ahead of the Curve: 6 Top Legal Tech Trends to Watch in 2023

Written by Anthony (Tony) Forde on August 7, 2023. Posted in Artificial Intelligence, Cloud, Legal, Uncategorized.

The legal industry has earned its cautious reputation to “watch and wait” before adopting technology. But forward-looking organizations are increasingly turning to technology to automate processes, streamline operations, enhance customer service and...

Hello. Goodbye… Goodbye. Hello

Written by Chris Giles on July 17, 2023. Posted in Legal, Migration, Mobility, Uncategorized.

Why matter mobility management should now be a key competence for law firms Law firms need to get better at matter mobility for two reasons: it’s happening with increased frequency, plus poor matter mobility management can have significant negative...

Records Managers—Become the Easy, Adjustable, Reliable Tool of the Organization

Written by Tom Corey on June 19, 2023. Posted in Collaboration, Information Governance, Information Management, Records Management, Uncategorized.

Records managers, compliance, finance, information technology, legal, and privacy departments are all concerned with the proper management of information. For records managers, though, their primary focus is the proper management of information. For...