Articles – Page 2 – ARMA Magazine

Antiquated Policy Wording: Part 1 — “Must,” “May,” and “Should”

Written by Lewis S. Eisen on April 1, 2020. Posted in Communications, Education, Featured, Leadership & Management Skills.

This article is the first of a four-part series on drafting requirements in IM policies, looking at the problems of using the words “must,” “may,” and “should.” Part 1 — Overview The traditional use of “must,” “may,” and “should” when drafting...

Management of Public Records and FOI: Closing the Gaps in Responsiveness

Written by Michael Maitland on February 26, 2020. Posted in Featured, Government, Information Access.

Records managers around the world are likely familiar with freedom of information (FOI) laws in their respective countries, especially when considered at the national or federal levels. But recent research concerning local, municipal-level compliance...

What IG Professionals Should Know About the Internet of Bodies

Written by Judy Vasek Sitton, CRM, FAI on February 21, 2020. Posted in Artificial Intelligence, Big Data, Featured, Internet of Things (IoT, Connected Devices), Privacy.

Welcome to the Age of the Internet of Bodies A company in Wisconsin had a “chipping party” in 2017 to implant microchips in some of its employees to make it easier for them to access the buildings and systems and to buy food in the company break...

Good Policy Statements Don’t Micro-manage

Written by Lewis S. Eisen on February 11, 2020. Posted in Communications.

Instructions in a policy statement that amount to micro-management confuse rather than clarify the requirements. I’m sure you’ve seen them – policy statements so detailed that they list the steps required. Take the following example, excerpted...

Pentagon’s Warning on DNA Testing is Applicable to all Consumers

Written by ARMA International on January 30, 2020. Posted in Government, Privacy.

On December 23, Yahoo News[1] reported on a Department of Defense memo[2] warning military personnel that using direct-to-consumer (DTC) DNA testing could pose “personal and operational risks.” Notably, in its opening paragraph, the missive cites...

Introducing the Information Governance Implementation Model (IGIM)

Written by ARMA International on December 31, 2019. Posted in Analytics, Archiving, Audit, Backup, Business Continuity, Business Intelligence, Capture, Change Management, Communications, Compliance, Content, Content Management, Content Services, Content Strategy, Data Analytics, Data Governance, Data Management, Data Storage, Digital Preservation, Digital Transformation, Discovery / eDiscovery, Disposition, Document Management, Document Strategy, Electronic Records Management, Enterprise Content Management (ECM), Enterprise File Synchronization & Sharing, Enterprise Search, Featured, Foundational Concepts, Imaging, Information Access, Information Analytics, Information Architecture, Information Assurance, Information Governance, Information Management, Information Security (Information Protection), Information Technology, Interoperability, Knowledge Management, Knowledge Strategy, Legal, Metadata, Metrics, Migration, Mobility, Native Creation / Upload, On-Premises, Physical Records Management, Privacy, Process Automation, Process Management, Records Management, Records Strategy, Retention, Retention Management, Scanning, Search, Taxonomy, Vital Records, Web Content Management, Workflow.

This year, ARMA International released the Information Governance Implementation Model (IGIM), beta version. There are, of course, other information governance (IG) models available to the community, each looking at IG through a different lens. Why...

Cloud, Intelligent Content Services, and Digital Fragility: What’s on the RIM Horizon for 2020

Written by Cheryl McKinnon on December 26, 2019. Posted in News & Analysis, Records Management.

Highlights of the Forrester Research and ARMA International Records Management Online Survey, Q4 2019 2019 marks ten years since ARMA International and Forrester Research first surveyed records and information management (RIM) decision-makers to...

Do You Have the Right Stuff to Transition to Information Governance?

Written by Steve Weissman, CIP on December 23, 2019. Posted in Information Governance.

In the late 1950s, the United States invited its top test pilots to apply to become the nation’s first astronauts. As memorialized in the book The Right Stuff, test pilots then had to decide whether to transition into an uncertain-yet-vaguely-familiar new...

The Challenge of Balancing Information Access Demands and Risk Management Throughout the Information Lifecycle

Written by ARMA International on December 20, 2019. Posted in Information Access, Information Management, Information Security (Information Protection).

As consumers, we have become accustomed to having information on just about everything available at our fingertips. That expectation has carried over into the workplace, too, where our employees, customers, and business partners alike have an increasing...

Discovery Dispute Comes to a Head in Theranos Case

Written by ARMA International on December 19, 2019. Posted in Discovery / eDiscovery.

A discovery dispute in the criminal prosecution of Elizabeth Holmes and Ramesh Balwani serves as a reminder of the importance and challenge of keeping your e-discovery house in order. It seems even federal prosecutors and agencies sometimes fall short...