Lewis S Eisen, B.A., J.D., C.I.P. combines several years practicing law with 15 years of business consulting and 16 years experience in Information Management in the Government of Canada. He speaks at venues across the United States and Canada and is the author of the book 'How to Write Rules that People Want to Follow: A Guide to Respectful Policies and Directives'.
associate IM policies with notions like requirements and restrictions. Those
connotations are unfortunate because that’s not what writing rules is about.
properly, rules are primarily about getting clarity and about target...