Author: Lewis S. Eisen

Lewis S Eisen, JD CIP SIPC is the developer of the Perfect Policies™ approach to using respectful language in policy drafting, which has been adopted in organizations around the world. His international bestseller Rules: How to Write Rules that People Want to Follow, is now in its third edition and is also available in French. Lewis draws on 40 years’ experience as a practising lawyer, business consultant, and federal civil servant. Lewis was the winner of the ARMA International Britt Literary Award in 2020.

How to Break the Mold of Negativity Around IM Policies

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Most people associate IM policies with notions like requirements and restrictions. Those connotations are unfortunate because that’s not what writing rules is about. Written properly, rules are primarily about getting clarity and about target...

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