Document Management – ARMA Magazine

AI-Driven Government Efficiency Begins with Smart Digitalization

Written by Melissa Carson on July 28, 2025. Posted in Artificial Intelligence, Data Governance, Data Management, Digital Transformation, Digitization, Document Management.

Artificial intelligence (AI) has the potential to transform government operations and help agencies become more efficient, yet many agencies are not equipped to fully harness AI’s capabilities. The main roadblock isn’t poor algorithms–it’s bad data. A...

Moving Forward: The Audit, Conversion, and Destruction of 14 Million Paper Documents — A Case Study

Written by Karoline Correa on January 27, 2025. Posted in Audit, Capture, Collaboration, Digitization, Disposition, Document Management, Documents, Electronic Records Management, Imaging, Project Management, Records, Records Management, Retention, Retention Management, Scanning, Uncategorized.

A leading global investment firm initiated a project called Digital Forward to facilitate relocating their New York City office and in doing so transitioned to a digital-first workplace, where efficient, searchable digital records would replace paper...

Unlocking Dynamic Records and Information Management

Written by Kimberly Johnson on April 22, 2024. Posted in Document Management, Information, Information Governance, Information Management, Records Management, Records Strategy, Retention, Retention Management, Uncategorized.

Records and Information Management (RIM) is a business component vital to organizational success, yet it is rarely an organization’s top priority. Underpinning RIM practices at an organizational level is imperative to meeting legal requirements...

Legacy Disposition Program Series: Article Two—Tangible First Steps

Written by Andrew Corridore on August 29, 2022. Posted in Disposition, Document Management, Information Governance, Legal, Uncategorized.

This article is a continuation of the Legacy Disposition White Paper article series. Where article one focused on establishing the basics—defining various disposition strategies, highlighting the importance of implementing said strategies in a firm’s...

Top Information Governance Principles for your Mailroom

Written by Eric Lynn on July 4, 2022. Posted in Capture, Digitization, Document Management, Information Governance, Records Management.

Do information governance principles apply to your organization’s mailroom? Mail has typically been a perfunctory function aligned with other physical office services, but for many organizations, the COVID-19 pandemic has shifted mail to a critical—and...

QC-ing the QC

Written by Manuel Bulwa on June 13, 2022. Posted in Audit, Capture, Digitization, Document Management, Imaging, Physical Records Management, Process Automation, Uncategorized.

This article is my advice for a holistic approach to QA/QC for document capture projects. It is also a recommendation to audit the effectiveness of QC methodologies used (or to be used) by a service provider. I tried my best to harness lessons learned...

Implementing an Archival Display in an in-House Archive

Written by Maik Schmerbauch on May 30, 2022. Posted in Archiving, Document Management, Documents, On-Premises, Physical Records Management, Uncategorized.

A common misconception is that only financial- and personnel-powerful archives like state and federal archives have the resources to implement an exhibit displaying part of its archival collection. You may think that such an exhibit would not be possible...

Records Inventory 101:

Written by Lisa Morris on April 11, 2022. Posted in Disposition, Document Management, Electronic Records Management, Records, Records Management, Retention, Retention Management, Uncategorized.

101 Just Sounds Good—There is Nothing Basic About a Records Inventory Introduction In records administration, an inventory is a detailed listing of each record/record series or system, along with a location indicator, and other essential data....

Defensible Disposition Program: Article One—Let’s get down to Basics

Written by Andrew Corridore on March 22, 2022. Posted in Archiving, Compliance, Disposition, Document Management, Information Governance, Legal, Records Management, Uncategorized.

For as long as there has been communication and work, there has been a means of documenting and tracking it. Sales receipts, pay stubs, tax documents, letters, memoranda, and beyond all have value at one time or another. Sometimes, those records need...

Which Records Should We Retain in Paper? A Global Guide to Media, Location, and Transfer Compliance

Written by Tom Corey on January 20, 2021. Posted in Compliance, Document Management, Information Governance, Information Management, Physical Records Management, Records, Records Management, Uncategorized.

Just tell me which records we must retain in paper! This is a common frustration among records managers and information governance (IG) professionals. Those responsible for maintaining and producing records want to retain or transfer their records...