J. Kevin Parker, IGP, CIP is Director of Information Solutions at NEOSTEK, an end-to-end RIM solutions consultancy in the National Capital Region serving government agencies. His IT experience spans from help desk to CIO, including software engineering, enterprise architecture, knowledge management, enterprise content management, electronic records management, IT infrastructure, database architecture, and web design. Kevin also writes, speaks, and teaches on information science, technology, management, and related topics.